Facility Operations Manager

Target start date: immediately.  Relocation provided.

Since its founding in 2015, 1X has been at the forefront of developing advanced humanoid robots designed for household use. Our mission is to create an abundant supply of labor via safe, intelligent humanoids. 

We strive for excellence in all we do, solving some of the hardest problems in robotics with the world’s most talented individuals. Every part of our robots is designed and produced in-house—from motor coils to AI—reflecting our vertically integrated approach. At 1X, you’ll own real projects, be recognized for your achievements, and rewarded based on merit.

We believe the best work is done when collaborating and therefore require in-person presence in our office locations. 

The Facility Operations Manager, reporting to the Head of Global Real Estate, will be charged with overseeing the implementation and facilitation of an exemplary workplace experience for 1x Technologies employees. This role entails providing consistent operational leadership in managing a productive, safe, and inclusive environment. The incumbent and their team will be responsible for supervising building operations and maintenance for a portfolio of small to medium-sized buildings throughout the Silicon Valley market. The candidate must possess demonstrable industry knowledge of facility operation processes, improvement projects, repairs/maintenance, and incident response and management, with an emphasis on providing the highest level of customer service.

The successful candidate will exhibit robust analytical and financial acumen, exceptional communication skills, the capacity to cultivate strategic business partnerships with both internal stakeholders and third-party providers, and the ability to resolve complex challenges with minimal direction.

The ideal candidate will further possess the ability to prioritize and execute critical deliverables in alignment with key team and organizational objectives, and will be adept at making informed decisions in a dynamic, rapidly evolving environment. This individual will demonstrate a growth-oriented mindset, exhibit self-motivation, take initiative, and lead by example while upholding 1x’s core values.

Key Responsibilities:

• Consult and collaborate with the Head of Real Estate and senior leadership to proactively identify and address team/department requirements.

• Assume full responsibility for the ongoing performance of day-to-day facility operations for 1x’s expanding presence in Silicon Valley.

• Coordinate and manage facility repairs and maintenance performed by vendors and contractors.

• Conduct facility inspections to ensure quality assurance and compliance with local, state, and federal regulations.

• Lead and/or support the management of individual and team space allocations, including move planning and management.

• Manage partner/vendor relationships, including Property Management, Contractor Services, and Security, and continuously optimize partnerships to ensure optimal value for 1x.

• Collaborate with on-site teams to ensure OSHA compliance through regular inspections, hazard and risk identification, and the implementation of mitigation strategies.

• Ensure the timely and effective resolution of routine and emergency requests.

• Oversee various operational areas, including food & beverage, ergonomics, shipping & receiving, janitorial services, and emergency response planning.

• Foster employee engagement by cultivating an environment conducive to attracting and retaining top talent.

• Partner with the Environment Health & Safety team to develop, maintain, and implement site-specific Emergency Action Plans, and manage ongoing training for on-site employees as required.

• Actively participate in the Safety Committee, Safety Inspections, Hazard Hunts, and Accident Investigations.

• Oversee the management and execution of the Office ticket workflow (Jira) and address general office inquiries and maintenance requests.

• Manage the Workplace Experience team, providing coaching, guidance, feedback, and structure to support their professional growth and development.

• In-office presence is mandatory for optimal workplace experience delivery.

Minimum Qualifications:

• Bachelor's Degree (BA/BS)

• Seven (8) or more years of experience in a Facilities/Workplace Management role.

• Demonstrated expertise in managing building systems, including HVAC, Plumbing, Electrical, and Security systems.

• Proven leadership capabilities with the ability to manage competing priorities and deliver results in a fast-paced environment.

• Exceptional problem-solving skills.

• Experience in generating cost savings through continuous improvement initiatives.

• A comprehensive understanding of project management best practices and the ability to effectively plan, develop, execute, and drive cross-functional collaboration.

• A commitment to enhancing the overall employee experience through continuous operational support.

• A proactive and adaptable approach to all tasks.

• Proficiency with GSuite.

Preferred Qualifications:

• Certified Facility Manager (CFM) or Facility Management Professional (FMP) designation.

• Experience with team management and employee development.

• Demonstrated ability to develop and communicate conceptual Workplace improvements to internal and external stakeholders.

• Strong interpersonal and communication skills, with the ability to build cross-departmental relationships, collaborate effectively, and manage conflict constructively.

• Proven experience in Vendor/3rd Party management.
  

Location Policy

We believe the best work is done when collaborating and therefore require in-person presence in our office locations.

Typical interview process 

• Introductions - interviews to learn more about you and talk about 1X and the role

  • Interview with a member of the Talent Acquisition team

  • Hiring manager / senior team member / technical interview

• Team interviews - technical interviews and deep-dives with team members. May include a take home challenge, presentation or problem-solving exercise

  • Technical deep-dive conversation with a team member 

  • Onsite interviews with team members 

• Final stages - you move to the final round

  • Expectation management with the hiring manager 

  • We will conduct reference checks

  • Job offer conversation 

Depending on the role and your background, additional interviews may be added. You are also welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

We are a value driven team
These are the ideas that express our team’s culture and how we work:

Be Nice

Collaboration is our driving force. Our team creates an open, trusting environment where everyone can be their most creative.

Stay Smart

A world-changing team needs the brightest minds in every discipline. This is where people come to work, learn, and grow to their full potential.

Make History

Everything we do gets us closer to one ambitious vision: Creating an Abundant Supply of Labor using Safe, Intelligent Humanoids. We believe what we build today will impact generations.

We are an inclusive environment and value diversity of background, experiences and thought, and welcome applicants from diverse backgrounds to contribute to our mission.

We're excited to get to know you and the prospects of having you on board!